Problem Possible cause Solution
The suction opening in the
bottom of the dust container is
clogged.
Clean the suction opening (see chapter
'Cleaning and maintenance').
The front wheel is jammed
with hair or other dirt.
Clean the front wheel (see chapter
'Cleaning and maintenance').
The robot is cleaning a very
dark or shiny surface, which
triggers the drop-off sensors.
This causes the robot to move
in an unusual pattern.
Press the start/stop button and then
move the robot to a lighter colored
piece of the floor. If the problem
continues to occur on lighter colored
floors, please go to
www.philips.com/support or contact the
Consumer Care Center in your country.
The robot is cleaning a floor
that reflects sunlight quite
strongly. This triggers the drop-
off sensors and causes the
robot to move in an unusual
pattern.
Close the curtains to block sunlight from
entering the room. You can also start
cleaning when the sunlight is less bright.
The rechargeable battery
can no longer be charged
or runs empty very fast.
The rechargeable battery has
reached the end of its life.
Have the rechargeable battery replaced
by a Philips service center (see chapter
'Replacement').
FC8715, FC8710, FC8705:
The battery of the
remote control runs
empty too fast.
Perhaps you did not insert the
correct type of battery.
For the remote control, you need a
CR2025 coin-shaped battery. If the
problem persists, go to
www.philips.com/support or contact the
Consumer Care Center in your country.
The robot is moving in
circles.
The robot is in spot-cleaning
mode.
This is normal behavior. The spot-
cleaning mode can be activated when a
lot of dirt is detected on the floor for a
thorough clean. It is also part of the auto
cleaning mode. After approximately one
minute the robot resumes its normal
cleaning pattern. You can also stop the
spot-cleaning mode by selecting a
different cleaning mode on the remote
control.
FC8715, FC8710, FC8705: You can also
stop the spot-cleaning mode by
selecting a different cleaning mode on
the remote control.
The robot cannot find the
docking station.
There is not enough room for
the robot to navigate towards
the docking station.
Try to find another place for the docking
station. See 'Installing the docking
station' in chapter 'Preparing for use'.
The robot is still actively
searching.
Give the robot around 20 minutes to
return to the docking station.
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