costs, please be sure to use only the ad-
dress communicated to you. Ensure that
the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.
Repair Service
For a charge, repairs not covered by the
guarantee can be carried out by our ser-
vice branch, which will be happy to issue
a cost estimate for you.
We can handle only equipment that has
been sent with adequate packaging and
postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by
bulky goods, express or other special
freight will not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-Center
Service Great Britain
Tel.: 0871 5000 720
(£ 0.10/Min.)
IAN 78960
Service Branch
Please note that the following address is
not a service address. Please initially con-
DES UK Ltd.
Unit B7
Oxford Street Industrial Park
Vulcan Road
Bilston, West Midlands WV14 7LF
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
to breakable parts (e.g. switches, batteries,
or parts made of glass).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
please follow the directions below:
-
ber (e.g. IAN 12345) ready as proof
of purchase for all enquiries.
rating plate, an engraved plate on the
front page of your manual (bottom left)
or as a sticker on the back or bottom.
-
fects occur, please initially contact the
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
and when it occurred. In order to avoid
acceptance problems and additional