Saeco SM6585/00 Manual de utilizare

WWW.SAECO.COM/CARE

SM6585, SM6582

SM6580, SM6480

EN USER MANUAL

CS UŽIVATELSKÁ PŘIRUČKA

CNR UPUTSTVO ZA KORISNIKE

DA BRUGERVEJLEDNING

DE BENUTZERHANDBUCH

ET KASUTUSJUHEND

ES MANUAL DEL USUARIO

FR MODE D’EMPLOI

HR KORISNIČKI PRIRUČNIK

IT MANUALE UTENTE

LV LIETOTĀJA ROKASGRĀMATA

LT NAUDOTOJO VADOVAS

HU FELHASZNÁLÓI KÉZIKÖNYV

NL GEBRUIKSAANWIJZING

NO BRUKERHÅNDBOK

PL INSTRUKCJA OBSŁUGI

PT MANUAL DO UTILIZADOR

RO MANUAL DE UTILIZARE

SQ MANUALI I PËRDORIMIT

SL UPORABNIŠKI PRIROČNIK

SK NÁVOD NA POUŽITIE

SR УПУТСТВО ЗА

КОРИШЋЕЊЕ

FI KAY T TÖOPAS

SV ANVÄNDARHANDBOK

EL ΕΓΧΕΙΡΙΔΙΟ ΧΡΉΣΉΣ

BG РЪКОВОДСТВО ЗА

ПОТРЕБИТЕЛЯ

MK КОРИСНИЧКО УПАТСТВО

RU РУКОВОДСТВО

ПОЛЬЗОВАТЕЛЯ

UK ПОСІБНИК КОРИСТУВАЧА

KK ПАЙДАЛАНУШЫ

НҰСҚ АУЛЫҒЫ

A

A24 A25 A26

A23A22A21

A2 A3

A1

A10

A7

A8

A9

A4

A5

A6

A14

A17

A12 A13

A5

A16

A18

A20

A19

A11

A15

A5A20 A19 A17 A21 A25 A18 A22A14

C

A3A8 A9 A16A10

B

B1 B4

B6B7B8B9B10

B3 B5B2

English 6

Čeština 24

Crnogorski 42

Dansk 60

Deutsch 78

Eesti 98

Español 116

Français 135

Hrvatski 154

Italiano 172

Latviešu 191

Lietuviškai 209

Magyar 227

Nederlands 246

Norsk 265

Polski 283

Português 302

Română 322

Shqip 341

Slovenščina 360

Slovensky 378

Srpski 397

Suomi 416

Svenska 434

Ελληνικά

452

Български 471

Македонски 491

Русский 511

Українська 532

Қазақша

551

English

6

English

Contents

Machine overview (Fig. A) ____________________________________________________________________________ 6

Control panel _________________________________________________________________________________________ 6

Introduction __________________________________________________________________________________________ 7

Before first use _______________________________________________________________________________________ 7

Brewing drinks________________________________________________________________________________________ 8

Personalizing drinks __________________________________________________________________________________ 9

Adjusting machine settings __________________________________________________________________________ 11

AquaClean water filter _______________________________________________________________________________ 12

Removing and inserting the brew group ____________________________________________________________ 13

Cleaning and maintenance __________________________________________________________________________ 13

Descaling procedure _________________________________________________________________________________ 16

Error codes ___________________________________________________________________________________________ 17

Ordering accessories _________________________________________________________________________________ 18

Troubleshooting ______________________________________________________________________________________ 18

Technical specifications______________________________________________________________________________ 22

Machine overview (Fig. A)

A1 Control panel

A2 Lid of pre-ground coffee compartment

A3 Lid of bean hopper

A4 Socket for cord

A5 Drip tray

A6 Drip tray release grip

A7 Adjustable coffee and milk dispensing spout

A8 HygieSteam container

A9 HygieSteam cover with milk tube holder

A10 Internal cappuccinatore

A11 Mains cord with plug

A12 Grind setting knob

A13 Bean hopper

A14 Brew group

A15 Service door

A16 Water tank

A17 Coffee grounds container

A18 Front panel of coffee grounds container

A19 Drip tray cover

A20 'Drip tray full' indicator

Accessories

A21 Milk container

A22 Milk tube

A23 Grease tube

A24 AquaClean filter

A25 Measuring scoop

A26 Water hardness test strip

Control panel

There are two versions of this espresso machine. Their control panels look different, but all buttons

and icons work in the same way. Refer to figure B for an overview of all buttons and icons. Below you

find the description.

Use the up and down arrows to scroll through the display and tap the OK icon to select or confirm

your choices.

B1 On/off button

B2 One-touch drink icons

B3 CoffeeMaestro icon

B4 Menu with more drinks

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B5 Start/stop button

B6 Navigation icons (up, down, back, ok)

B7 Display

B8 Machine settings

B9 Cleaning menu

B10 Personal profiles

Introduction

Congratulations on your purchase of a Saeco full-automatic coffee machine! To fully benefit from the

online support that Saeco offers, go to www.philips.com/MyCoffeeMachine and register your

product.

Note: This machine has been tested with coffee. Although it has been carefully cleaned, there may be

some coffee residues left. We guarantee, however, that the machine is absolutely new.

Before first use

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Brewing drinks

General steps

1 Fill the water tank with tap water and fill the bean hopper with coffee beans.

2 Insert the small plug into the socket located on the back of the machine. Insert the mains plug into

the wall socket.

3 Press the on/off button to switch on the machine.

-

The machine starts heating up and performs the automatic rinsing cycle.

-

When all lights in the drink icons light up continuously, the machine is ready for use.

4 Place a cup under the coffee dispensing spout. Slide the coffee dispensing spout up or down to

adjust its height to the size of the cup or glass you are using (Fig. 1).

Brewing coffee with beans

1 To brew a coffee, tap the drink icon of your choice (Fig. 2) or tap the 'More Drinks' icon (Fig. 3).

-

You can now adjust the drink to your personal taste (Fig. 4). Use the up and down arrows (Fig. 5)

to adjust the coffee strength. Tap the OK icon if you want to adjust more settings (Fig. 6).

2 Press the start/stop

button at any time to start brewing the selected drink.

3 To stop dispensing coffee before the machine is finished, press the start/stop button again.

To brew 2 coffees at the same time, tap the drink icon twice or select the 2x icon scrolling the

dedicated bar.

Do not use caramelized or flavored coffee beans.

Brewing milk-based drinks

1 Fill the water tank with tap water and fill the bean hopper with beans.

2 Unscrew the lid of the milk container and fill the milk container with milk (Fig. 7). Then place the

metal milk tube in the container.

Always use milk coming directly from the fridge for optimal results.

3 Connect the flexible milk tube to the cappuccinatore (Fig. 8).

4 Tap the milk-based drink icon of your choice (Fig. 9) or tap the 'More Drinks' icon to select a

different drink (Fig. 3).

-

You can now adjust the drink to your own preference (Fig. 10).

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5 Press the start/stop button.

-

For specific drinks, the machine first dispenses milk and then coffee. For a number of other

drinks this is the other way around, the machine will first dispense coffee and then milk.

-

To stop dispensing milk before the machine has dispensed the preset amount, press the

start/stop

button.

6 To stop dispensing the complete drink (milk and coffee) before the machine is finished, press and

hold the start/stop

button.

7 Directly after dispensing the milk, the 'HygieSteam Shot' is performed. The machine forces steam

through the internal milk system to rinse it quickly.

Brewing coffee with pre-ground coffee

1 Tilt the lid and pour one measuring scoop of pre-ground coffee into the pre-ground coffee

compartment (Fig. 11).

2 After selecting a drink, use the up and down arrows to select pre-ground coffee (Fig. 12). Then press

the start/stop

button.

Note: If you select pre-ground coffee, you cannot adjust the coffee strength and/or brew more than

one drink at the same time.

Dispensing hot water

1 Make sure that the internal cappuccinatore is properly attached to the machine (Fig. 13).

2 Place a cup under the spout

3 Tap the 'More drinks' icon (Fig. 3) and scroll down to select 'Hot Water'.

4 Use the up and down arrows to adjust the hot water quantity or temperature to your preference

(Fig. 14).

5 Press the start/stop button.

6 To stop dispensing hot water before machine is finished, press the start/stop stop button again.

Personalizing drinks

The machine allows you to adjust the settings of a drink to your own preference and to store the

adjusted drink in a personal profile. The different profiles have different colors.

Brewing drinks with CoffeeMaestro function

Your machine offers the possibility to select taste profiles instead of adjusting all settings separately

with the CoffeeEqualizer function. You can choose between Delicato, Intenso and Forte. To select a

CoffeeMaestro taste profile:

1 Tap the drink icon of your choice (Fig. 2) or tap the 'More Drinks' icon to select a different drink (Fig.

3).

2 Tap the CoffeeMaestro icon repeatedly (Fig. 15).

3 Press OK to confirm your choice.

The main settings of the drink are now adjusted accordingly.

4 Press the start/stop button to start brewing the drink.

CoffeeEqualizer function

After selecting a drink, the CoffeeEqualizer function is activated automatically. You can use the up and

down arrows to adjust the following settings:

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2 31 4 5 86 7

1 Aroma strength

2 Coffee quantity

3 Milk quantity

4 Water quantity

5 Drink temperature

6 Foam amount

7 You can also decide to prepare 1 or 2 cups

8 Coffee quantity for travel mug (specific

types only)

Note: It depends on the drink you choose which settings you can adjust.

Selecting a profile

You can select a profile and store a recipe using the profiles icon.

1 Tap the profiles icon repeatedly to select one of the colored profiles (Fig. 16). All profiles have a

different color.

2 Select a drink by tapping one of the one-touch drink icons or by tapping the 'More Drinks' icon.

3 Adjust the drink settings to your favorite taste.

4 Press start/stop button to brew the drink you selected

-

Your new settings have now been stored in the colored profile you selected.

You can always restore the factory settings of the machine (see 'Restoring factory settings').

Guest profile

Your machine is equipped with a guest profile. When the guest profile is selected, the profile icon is

off. When you select this profile, you can still personalize the settings to your own preference but the

recipes you brew will not be stored.

Extra shot (ExtraShot)

Your machine offers you the possibility to add an extra shot of Ristretto to your coffee and milk drinks,

for example if you want to have a stronger coffee.

1 Place a cup under the spout.

2 Tap one of the one-touch drinks icons to select a drink (Fig. 2) or tap the 'More Drinks' icon to

select a different drink (Fig. 3).

3 Use the up arrow to set the strength to the top level and select the ExtraShot function (Fig. 17).

4 Tap the OK icon if you want to personalize the other settings. Then press the start/stop button

to start brewing the drink.

5 To stop dispensing the drink before the machine has finished, press the start/stop button again.

When you have selected the ExtraShot function, you can only brew one coffee at the time.

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Adjusting machine settings

Setting the water hardness

We advise you to adjust the water hardness setting to the water hardness level in your region for

optimal performance and a longer lifetime of the machine. This also prevents you from having to

descale the machine too often. The default water hardness setting is 4: hard water.

Use the water hardness test strip supplied in the box to determine the water

hardness in your region:

1 Immerse the water hardness test strip in tap water or hold it under the tap for 1 second (Fig. 18).

2 Wait 1 minute. The number of squares on the test strip that turn red indicate the water hardness

(Fig. 19).

Set the machine to the correct water hardness:

1 Tap the Settings icon and use the up and down arrows to select 'Water hardness'. Then press the

OK icon to confirm.

2 Use the up and down arrows to select the water hardness level. The number of red squares

selected on the display should be the same as the number of red squares on the test strip (Fig. 20).

3 When you have set the correct water hardness, tap the OK icon to confirm.

Adjusting the grind setting

You can change the coffee strength with the grind setting knob inside the bean container. The lower

the grind setting, the finer the coffee beans are ground and the stronger the coffee becomes. There

are 12 different grind settings you can choose from.

The machine has been set up to get the best taste out of your coffee beans. Therefore we advise you

not to adjust the grind setting until you have brewed 100-150 cups (approx. 1 month of use).

You can only adjust the grind setting when the machine is grinding coffee beans. You need to brew

2 to 3 drinks before you can taste the full difference.

Do not turn the grind setting knob more than one notch at a time to prevent damage to the grinder.

1 Place a cup under the coffee dispensing spout.

2 Remove the lid from the coffee bean hopper (Fig. 21).

3 Tap the Espresso icon and then press the start/stop button.

4 When the grinder starts grinding, press down the grind setting knob and turn it to the left or right

(Fig. 22).

Adjusting other machine settings

By tapping the Settings icon you can adjust the following machine settings:

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Water hardness: you can choose between 5 levels according to the water hardness in your region.

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Standby time: you can select 15, 30, 60 or 180 minutes.

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Display brightness: you can select low, medium and high.

-

Language: you can select the display language of your preference.

-

Sound: you can activate or deactivate the beeping sound of the machine.

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Front illumination: you can choose 'always on', 'on during brewing' or 'always off'.

-

Measuring unit: you can choose between ml. or oz.

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Restoring factory settings

The machine offers you the possibility to restore the factory settings at any moment.

1 Tap the Settings icon.

2 Use the up and down arrows to select 'Factory settings'. Confirm by tapping the OK icon.

3 Press the start/stop button to confirm that you want to restore the settings.

-

The settings are now restored.

The following factory settings are restored to default: water hardness, standby time, display

brightness, sound, front illumination, profiles.

AquaClean water filter

Your machine is AquaClean enabled. You can place the AquaClean water filter in the water tank to

preserve the taste of your coffee. It also diminishes the need for descaling by reducing limescale

build-up in your machine. You can purchase an AquaClean water filter from your local retailer, from

authorized service centers or online at www.philips.com/parts-and-accessories.

AquaClean filter status indication

When the AquaClean is active, the status of the AquaClean filter is always visible on the screen as a

percentage.

-

If the status of the AquaClean filter is 10% or less, the screen shows a message for 2 seconds each

time you switch on the machine. This message advises you to buy a new filter.

-

If the status of the filter is 0%, the machine asks you to replace the AquaClean filter every time you

switch on the machine.

Activating the AquaClean water filter (5 min.)

The machine does not automatically detect that a filter has been placed in the water tank.

Therefore you need to activate each new AquaClean water filter that you install in the 'Clean' menu.

When the machine stops showing the filter activation message, you can still activate an AquaClean

water filter, but you will need to descale the machine first.

Your machine has to be completely limescale-free before you start using the AquaClean water

filter.

Before activating the AquaClean water filter, it has to be prepared by soaking it in water as described

below. If you don't do this, air might be drawn into the machine instead of water, which makes a lot of

noise and prevents the machine from being able to brew coffee.

1 Tap the 'Clean' icon and use the up and down arrows to select 'AquaClean'.

2 Tap the OK icon to confirm.

3 Tap the OK icon again when the activation screen appears. Follow the instructions on the screen.

4 Shake the filter for about 5 seconds (Fig. 23).

5 Immerse the filter upside down in a jug with cold water and shake/press it (Fig. 24).

6 Insert the filter vertically onto the filter connection in the water tank. Press it down to the lowest

possible point (Fig. 25).

7 Fill the water tank with fresh water and place it back into the machine.

8 Place a bowl under the spout.

9 Press the start/stop

button to start the activation process.

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10 Hot water will be dispensed from the spout during 1 minute.

11 The filter is now successfully activated.

Replacing the AquaClean water filter (5 min.)

After 95 liters of water have flowed through the filter, the filter will cease to work. The AquaClean

status indicator drops to 0% to remind you to replace the filter. As long as the AquaClean status

indicator is shown on the display, you can replace the filter without having to descale the machine

first. If you do not replace the AquaClean water filter in time, the AquaClean indicator goes out after

some time. In that case you can still replace the filter but you first need to descale the machine.

When the AquaClean status indicator drops to 0% or when the machine reminds you to replace the

AquaClean filter:

1 take out the old AquaClean water filter.

2 install a new filter and activate it as described in chapter 'Activating the AquaClean water filter (5

min.)'.

Replace the AquaClean water filter at least every 3 months, even if the machine does not yet

indicate that replacement is required.

Removing and inserting the brew group

Go to www.saeco.com/care for detailed video instructions on how to remove, insert and clean the

brew group.

Removing the brew group from the machine

1 Switch off the machine.

2 Remove the water tank and open the service door (Fig. 26).

3 Press the PUSH handle (Fig. 27) and pull at the grip of the brew group to remove it from the

machine (Fig. 28).

When you remove the brew group from the machine, make sure to empty the drip tray and the

coffee grounds container.

Reinserting the brew group

Before you slide the brew group back into the machine, make sure it is in the correct position.

1 Check if the brew group is in the correct position. The arrow on the yellow cylinder on the side of

the brew group has to be aligned with the black arrow and N (Fig. 29).

-

If they are not aligned, push down the lever until it is in contact with the base of the brew group

(Fig. 30).

2 Slide the brew group back into the machine along the guiding rails on the sides (Fig. 31) until it locks

into position with a click (Fig. 32). Do not press the PUSH button.

3 Close the service door and place back the water tank.

Cleaning and maintenance

Regular cleaning and maintenance keeps your machine in top condition and ensures good-tasting

coffee for a long time with a steady coffee flow.

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Consult the table below for a detailed description on when and how to clean all detachable parts of

the machine. You can find more detailed information and video instructions on www.saeco.com/care.

See figure C for an overview of which parts can be cleaned in the dishwasher.

Detachable parts

When to clean How to clean

Brew group Weekly Remove the brew group from the machine

(see 'Removing and inserting the brew

group'). Rinse it under the tap (see 'Cleaning

the brew group under the tap').

Monthly Clean the brew group with the Philips coffee

oil remover tablet (see 'Cleaning the brew

group with the coffee oil remover tablets').

Milk system/internal

cappuccinatore

After every day of use Perform the 'HygieSteam' program in the

cleaning menu. Select 'HygieSteam' in the

cleaning menu and follow the instructions

on the screen. Wipe the outside of the metal

milk tube with a damp cloth before placing it

into the milk tube holder.

Weekly Remove and disassemble the internal

cappuccinatore (see 'Cleaning the internal

cappuccinatore under the tap'). Rinse all

parts under the tap with some washing-up

liquid.

Monthly Perform the 'Deep Milk Clean' procedure

with the Philips milk circuit cleaner. Select

'Deep Milk Clean' in the cleaning menu and

follow the instructions on the screen. Go to

www.saeco.com/care for detailed video

instructions.

Milk container Weekly Disassemble the milk container (Fig. 33) and

push out the ball using the pin of the milk

tube (Fig. 34). Clean all parts of the milk

container under the tap or in the dishwasher

HygieSteam

container (milk tube

holder)

Weekly or when the machine

reminds you

Remove the HygieSteam container from the

machine (Fig. 35) and remove the

HygieSteam cover (Fig. 36). Empty the

HygieSteam container and clean the

container and cover under the tap or in the

dishwasher. Let the container and cover air-

dry and place them back in the machine.

Pre-ground coffee

compartment

Check the pre-ground coffee

compartment weekly to see if it

is clogged.

Unplug the machine and remove the brew

group. Open the lid of the pre-ground coffee

compartment and insert the spoon handle

into it. Move the handle up and down until

the clogged ground coffee falls down (Fig.

37). Go to www.saeco.com/care for detailed

video instructions.

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Detachable parts When to clean How to clean

Coffee grounds

container

Empty the coffee grounds

container when prompted by

the machine. Clean it weekly.

Remove the coffee grounds container while

the machine is switched on. Rinse it under

the tap with some washing-up liquid or

clean it in the dishwasher. The front panel of

the coffee grounds container (Fig. A18) is

not dishwasher-safe.

Drip tray Empty the drip tray daily or as

soon as the red 'drip tray full'

indicator pops up through the

drip tray (Fig. 38). Clean the drip

tray weekly.

Remove the drip tray (Fig. 39) and rinse it

under the tap with some washing-up liquid.

You can also clean the drip tray and the drip

tray cover in the dishwasher. The front panel

of the coffee grounds container (Fig. A18) is

not dishwasher-safe.

Lubrication of the

brew group

Every 2 months Lubricate the brew group with the Philips

grease (see 'Lubricating the brew group').

Water tank Weekly Rinse the water tank under the tap

Machine front Weekly Clean with a non-abrasive cloth

Cleaning the brew group

Regular cleaning of the brew group prevents coffee residues from clogging up the internal circuits.

Visit www.saeco.com/care for support videos on how to remove, insert and clean the brew group.

Cleaning the brew group under the tap

1 Remove the brew group (see 'Removing and inserting the brew group').

2 Rinse the brew group thoroughly with water. Carefully clean the upper filter (Fig. 40) of the brew

group.

3 Let the brew group air-dry before you place it back. Do not dry the brew group with a cloth to

prevent fibers from collecting inside the brew group.

Cleaning the brew group with the coffee oil remover tablets

Only use Philips coffee oil remover tablets.

1 Tap the Clean icon and use the up and down arrows to select 'Brew group clean'.

2 Tap the OK icon to confirm and then follow the instructions on the screen.

Lubricating the brew group

To improve your machine's performance, we suggest that you lubricate the brew group every 2

months, to ensure that the moving parts continue to move smoothly.

1 Apply a thin layer of grease on the piston (grey part) of the brew group (Fig. 41).

2 Apply a thin layer of grease around the shaft (grey part) in the bottom of the brew group (Fig. 42).

3 Apply a thin layer of grease to the rails on both sides (Fig. 43).

Cleaning programs for the internal cappuccinatore

The machines has three programs to clean the internal cappuccinatore:

-

'HygieSteam Shot': the machine shoots steam through the internal cappuccinatore to rinse it

quickly.

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-

'HygieSteam': the machine thoroughly cleans the internal milk system with steam. Make sure that

the HygieSteam container is correctly assembled (Fig. 44) and attached to the machine (Fig. 45).

Place the milk tube in the milk tube holder (Fig. 46) and follow the instructions on the screen.

-

'Deep Milk Clean': Perform the 'Deep Milk Clean' procedure with the Philips milk circuit cleaner for a

thorough cleaning of the internal milk system.

Cleaning the internal cappuccinatore under the tap

1 Open the door of the internal cappuccinatore (Fig. 47).

2 Remove the internal cappuccinatore by pulling it down (Fig. 48).

3 Disassemble the internal cappuccinatore by pulling the bottom part off the top part (Fig. 49).

4 Disassemble all parts (Fig. 50) and clean them under the tap.

5 Reassemble the internal cappuccinatore.

6 To place back the internal cappuccinatore, put it in upright position and make sure the holes are

aligned with the two tubes on the machine. Then move the internal cappuccinatore upwards until it

locks into place (Fig. 13).

7 Close the door.

Visit www.saeco.com/care for detailed video instructions.

Descaling procedure

Please use Philips descaler only. Under no circumstances should you use a descaler based on sulfuric

acid, hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the water circuit in your

machine and will not dissolve the limescale properly. Not using the Philips descaler will void your

warranty. Failure to descale the appliance will also void your warranty. You can buy Philips descaler in

the online shop at www.saeco.com/care.

1 When the machine asks you to descale it, press the start/stop

button to start. To start descaling

without being prompted by the machine, tap the Clean icon and select 'Descale'.

2 Remove the drip tray, the coffee grounds container and the HygieSteam container (Fig. 35), empty

them and put them back into place.

3 Remove the water tank and empty it. Then remove the AquaClean filter.

4 Pour the whole bottle of Philips descaler into the water tank and then fill it with water up to the

CALC CLEAN level (Fig. 51). Then place it back into the machine.

5 Place a large container (1.5 l) under the coffee dispensing spout.

6 Make sure that the HygieSteam container is correctly assembled (Fig. 44) and attached to the

machine (Fig. 45). Place the milk tube in the milk tube holder (Fig. 46).

7 Follow the instructions on the screen to start the descaling procedure. The descaling procedure

lasts approx. 30 minutes and consists of a descaling cycle and a rinsing cycle.

8 Once the descaling cycle is finished, you need to rinse the water tank and water circuit. Follow the

instructions on the screen.

9 Place a new AquaClean filter in the water tank and activate it (see 'Activating the AquaClean water

filter (5 min.)').

Tip: Using the AquaClean filter reduces the need for descaling!

What to do if the descaling procedure is interrupted

You can exit the descaling procedure by pressing the on/off button on the control panel. If the

descaling procedure is interrupted before it is completely finished, do the following:

1 Empty and rinse the water tank thoroughly.

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2 Fill the water tank with fresh water up to the CALC CLEAN level indication and switch the machine

back on. The machine will heat up and perform an automatic rinsing cycle.

3 Before brewing any drinks, perform a manual rinsing cycle. To perform a manual rinsing cycle, first

dispense half a water tank of hot water and then brew 2 cups of pre-ground coffee without adding

ground coffee.

Note: If the descaling procedure was not completed, the machine will require another descaling

procedure as soon as possible.

Error codes

Below you find a list of the error codes showing problems that you can solve yourself. Video

instructions are available on www.saeco.com/care. If another error code appears, please contact the

Philips Consumer Care Center in your country. For contact details, see the warranty leaflet.

Error

code

Problem Possible solution

01 The coffee funnel is

clogged.

Switch off the machine and unplug it. Remove the brew group.

Then open the lid of the pre-ground coffee compartment and

insert the spoon handle. Move the handle up and down until

the clogged ground coffee falls down (Fig. 37). Visit

www.saeco.com/care for detailed video instructions.

03 The brew group is dirty

or not well-greased.

Switch off the machine. Rinse the brew group with fresh water,

let it air-dry and then lubricate it (see 'Lubricating the brew

group'). Consult chapter 'Cleaning the brew group' or visit

www.saeco.com/care for detailed video instructions. Then

switch the machine on again.

04 The brew group is not

positioned correctly.

Switch off the machine. Remove the brew group and reinsert it.

Make sure that the brew group is in the correct position before

you insert it. Consult chapter 'Handling the brew group' or visit

www.saeco.com/care for detailed video instructions. Then

switch the machine on again.

05 There is air in the water

circuit.

Restart the machine by switching it off and on again. If this

works, dispense 2-3 cups of hot water. Descale the machine if

you have not done so for a longer period of time.

The AquaClean filter

was not prepared

properly before

installation or it is

clogged.

Remove the AquaClean filter and try to brew a coffee again. If

this works, make sure that the AquaClean filter is prepared

properly before you place it back. Put the AquaClean filter

back into the water tank. If this still does not work, the filter

might be clogged and needs to be replaced.

11 The machine needs to

adjust to room

temperature

Allow some time for the machine to adjust from

transport/outdoor temperature to room temperature. Switch

off the machine for 30 minutes and switch it on again. If this

does not work, contact the Consumer Care Center in your

country. For contact details, see the warranty leaflet.

14 The machine is

overheated.

Switch off the machine and switch it back on after 30 minutes.

18

English

Error

code

Problem Possible solution

19 The machine is not

connected to the wall

socket properly.

Make sure that the small plug of the power cord is properly

connected to the socket on the back of the machine.

Ordering accessories

To clean and descale the machine, only use the Philips maintenance products. These products can be

purchased from your local retailer, from authorized service centers or online at www.philips.com. To

find a full list of spare parts online, enter the model number of your machine. You can find the model

number on the inside of the service door.

Maintenance products and type numbers:

-

Descaling solution CA6700

-

AquaClean filter CA6903

-

Brew group grease HD5061

-

Coffee oil remover tablets CA6704

-

Milk circuit cleaner CA6705

-

Maintenance kit CA6707

Troubleshooting

This chapter summarizes the most common problems you could encounter with the machine. Support

videos and a complete list of frequently asked questions are available on www.saeco.com/care. If you

are unable to solve the problem, contact the Consumer Care Center in your country. For contact

details, see the warranty leaflet.

Problem

Cause Solution

There are some coffee

residues inside my new

coffee machine.

This machine has been tested

with coffee.

Although it has been carefully cleaned,

there may be some coffee residues left.

However, the machine is absolutely

new.

The drip tray fills up

quickly / there is always

some water in the drip

tray.

This is normal. The machine

uses water to rinse the internal

circuit and brew group. Some

water flows through the internal

system directly into the drip

tray.

Empty the drip tray daily or as soon as

the red 'drip tray full' indicator pops up

through the drip tray cover. Tip: place a

cup under the dispensing spout to

collect rinsing water that comes out of

it.

The 'empty coffee

grounds container' icon

remains on.

You emptied the coffee grounds

container while the machine

was unplugged from the wall

socket, or you placed it back too

fast.

Remove the coffee grounds container,

wait at least 5 seconds and then insert it

again.

19

English

Problem Cause Solution

The machine prompts to

empty the coffee

grounds container even

though the container is

not full.

The machine did not reset the

counter the last time you

emptied the coffee grounds

container.

Always wait approx. 5 seconds when

you place back the coffee grounds

container. In this way, the coffee pucks

counter will be reset to zero and the

number of coffee pucks is counted

correctly.

The coffee grounds

container is too full and

the 'empty coffee

grounds container' icon

did not appear on the

display.

You removed the drip tray

without emptying the coffee

grounds container.

When you remove the drip tray, also

empty the coffee grounds container

even if it contains only a few coffee

pucks. This ensures that the coffee

pucks counter is reset to zero and that

the number of coffee pucks is counted

correctly.

I cannot remove the

brew group.

The brew group is not in the

correct position.

Reset the machine in the following way:

close the service door and place back

the water tank. Switch the machine off

and back on again and wait for the

lights in the drink icons to come on. Try

to remove the brew group again. See

chapter 'Removing and inserting the

brew group' for step-by-step

instructions.

I cannot insert the brew

group.

The brew group is not in the

correct position.

Reset the machine in the following way:

close the service door and place back

the water tank. Leave the brew group

out. Switch off the machine and unplug

it. Wait for 30 seconds and then plug

the machine back in, switch it on and

wait for the lights in the drink icons to

come on. Then put the brew group in

the correct position and reinsert it into

the machine. See chapter 'Removing

and inserting the brew group' for step-

by-step instructions.

The coffee is watery. The brew group is dirty or needs

to be lubricated.

Remove the brew group, rinse it under

the tap and leave it to dry. Then

lubricate the moving parts (see

'Lubricating the brew group').

The machine is performing its

self-adjustment procedure. This

procedure is started

automatically when you use the

machine for the first time, when

you change to another type of

coffee beans or after a long

period of non-use.

Brew 5 cups of coffee initially to allow

the machine to complete its self-

adjustment procedure.

The grinder is set to a too

coarse setting.

Set the grinder to a finer (lower) setting.

Brew 2 to 3 drinks to be able to taste

the full difference.

20

English

Problem Cause Solution

The coffee is not hot

enough.

The temperature is set too low. Set the temperature to the maximum

setting (Fig. 52).

A cold cup reduces the

temperature of the drink.

Preheat the cups by rinsing them with

hot water.

 Adding milk reduces the

temperature of the drink.

Regardless of whether you add hot or

cold milk, adding milk always reduces

the temperature of the coffee. Preheat

the cups by rinsing them with hot water.

Coffee does not come

out or coffee comes out

slowly.

The AquaClean water filter was

not prepared properly for

installation.

Remove the AquaClean filter and

dispense some hot water. If this works,

the AquaClean filter was not installed

properly. Reinstall and activate the

AquaClean filter and follow all steps in

chapter 'AquaClean water filter'.

After a long period of non-use, you

need to prepare the AquaClean water

filter for use again and dispense 2-3

cups of hot water.

The AquaClean water filter is

clogged.

Replace the AquaClean water filter

every 3 months. A filter that is older

than 3 months can become clogged.

The grinder is set to a too fine

setting.

Set the grinder to a coarser (higher)

setting. Note that this will impact the

coffee taste.

 The brew group is dirty. Remove the brew group and rinse it

under the tap (see 'Cleaning the brew

group under the tap').

 The coffee dispensing spout is

dirty.

Clean the coffee dispensing spout and

its holes with a pipe cleaner or needle.

The pre-ground coffee

compartment is clogged

Switch off the machine and remove the

brew group. Open the lid of the pre-

ground coffee compartment and insert

the spoon handle into it. Move the

handle up and down until the clogged

ground coffee falls down (Fig. 37).

The machine circuit is blocked

by limescale.

Descale the machine with Philips

descaler (see 'Descaling procedure').

Always descale when the machine

prompts you.

The milk does not froth. The internal cappuccinatore is

dirty or not inserted correctly.

Clean the internal cappuccinatore and

make sure that you position and insert it

correctly (see 'Cleaning the internal

cappuccinatore under the tap').

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