17
TROUBLE-SHOOTING
The earphones do not connect. Charge the earphones, check the
connection settings of the device. Make sure that the earphones are specified
as the audio output device. Turn the earphones off and on again.
Distorted sound. Reduce the distance between the earphones and the
device. Adjust the sound volume. Check for other wireless devices that are
causing interference near the earphones. If these steps do not solve the
problem, contact support at canyon.eu/user-help-desk.
WARRANTY CONDITIONS. The warranty is 2 years from the date of
purchase, unless otherwise specified by a local law. Service life is 2 years.
For more information about the warranty, visit canyon.eu/warranty-terms.
The information contained herein is subject to change without prior notice to
the user. For the latest information and details about the device, connection
process, certifications, warranty, and quality, refer to the appropriate
installation and operation manuals available at canyon.eu/drivers-and-
manuals. All trademarks and brand names are the property of their respective
owners. The electromagnetic compatibility of equipment directive