AOC C24G2 Manual de utilizare

i

Regulation & Service Information

Manual

www.aoc.com

ii

Regulation(English) .............................................................................................................................................................. 1

FCC Notice ................................................................................................................................................................ 1

WEEE Declaration .................................................................................................................................................... 2

E-Waste Declaration for India .................................................................................................................................. 2

ENERGY STAR® ...................................................................................................................................................... 3

EPEAT Declaration.................................................................................................................................................... 3

TCO DOCUMENT ................................................................................................................................................... 10

Service(English) ..................................................................................................................................................................11

Warranty Statement for Europe................................................................................................................................11

Warranty Statement for Middle East and Africa (MEA) ........................................................................................... 13

AOC International (Europe) B.V. ............................................................................................................................. 15

Warranty Statement for North & South America (excluding Brazil) ......................................................................... 16

EASE PROGRAME ................................................................................................................................................. 18

Warranty Statement for Brazil ................................................................................................................................. 19

 ...................................................................................................................................................Arabic)

 ................................................................................................................................... 

 ..................................................................................................................................................Arabic)

 .....................................................................................................................................................

 ..................................................................................................................... (MEA

 ................................................................................................................................AOC International (Europe) B.V

 ..................................................................................................................................................... AOC

 .................................................................................................................................................... - ISO

 .......................................................................................................

 ................................................................................................................................EASE PROGRAME

 ................................................................................................................................. 27

 .............................................................. 27

 ..................................................................................................................................... 28

 .................................................................................................................... 28

 ...................................................................................................... 29

AOC International (Europe) B.V. ............................................................................................................................. 31

 ................................. 32

EASE PROGRAME ................................................................................................................................................. 34

标(Simpliﬁed Chinese) .............................................................................................................................................. 35

WEEE 声明 .................................................................................................................................................................. 35

EPEAT 声明 ................................................................................................................................................................. 35

有害物质 ......................................................................................................................................................................36

《废弃电器电子产品回收处理管理条例》提示性说明 ................................................................................................ 36

中国环境标志产品认证提示性说明 ..............................................................................................................................36

中国 RoHS 合格评定制度标识 ....................................................................................................................................36

法(Traditional Chinese) .................................................................................................................................................... 37

WEEE .................................................................................................................................................................. 37

ENERGY STAR® .................................................................................................................................................... 37

EPEAT ................................................................................................................................................................. 38

..................................................................................................................................................................38

RoHS............................................................................................................................................................... 39

Kontrola(Croatian) .............................................................................................................................................................. 40

WEEE izjava ........................................................................................................................................................... 40

Usluga(Croatian) ................................................................................................................................................................ 41

Izjava o jamstvu za Europu ..................................................................................................................................... 41

Izjava o jamstvu za Bliski istok i Afriku (MEA) ......................................................................................................... 43

iii

AOC International (Europa) B.V. ............................................................................................................................. 45

 ......................................................................... 46

EASE PROGRAM ................................................................................................................................................... 48

 ................................................................................................................................................................ 49

Prohlášení WEEE ................................................................................................................................................... 49

 .................................................................................................................................................................... 50

 ......................................................................................................................................... 50

 ........................................................................................ 51

AOC International (Europe) B.V. ............................................................................................................................. 53

 .................................................................. 54

PROGRAM EASE ................................................................................................................................................... 56

Bestemmelser(Danish) ....................................................................................................................................................... 57

WEEE-erklæring ..................................................................................................................................................... 57

Servicering(Danish) ............................................................................................................................................................ 58

Garantierklæring for Europa .................................................................................................................................... 58

Garantierklæring for Mellemøsten og Afrika (MEA) ................................................................................................ 60

AOC International (Europa) B.V. ............................................................................................................................. 62

Garantierklæring kun gældende i nord- og sydamerika (undtagen Brasilien) ......................................................... 63

EASE-PROGRAM ................................................................................................................................................... 65

Reglementering(Dutch) ...................................................................................................................................................... 66

WEEE-verklaring ..................................................................................................................................................... 66

EPEAT-verklaring .................................................................................................................................................... 66

Service(Dutch) .................................................................................................................................................................... 67

Garantieverklaring voor Europa .............................................................................................................................. 67

Garantieverklaring voor het Midden Oosten en Afrika (MEA) ................................................................................. 69

AOC International (Europe) B.V. ............................................................................................................................. 71

Garantieverklaring voor noord en zuid Amerika (met uitzondering van Brazilië) .................................................... 72

EASE PROGRAMMA .............................................................................................................................................. 74

Säädökset(Finnish)............................................................................................................................................................. 75

WEEE-vakuutus ...................................................................................................................................................... 75

Palvelu(Finnish) .................................................................................................................................................................. 76

Euroopan takuulauseke .......................................................................................................................................... 76

Takuuilmoitus Lähi-Idässä ja Afrikassa (MEA) ........................................................................................................ 78

AOC International (Europe) B.V. ............................................................................................................................. 80

Takuuta koskeva ilmoitus Pohjois- ja Etelä-Amerikassa (lukuun ottamatta Brasiliaa) ............................................ 81

EASE-OHJELMA ..................................................................................................................................................... 83

Normes(French) ................................................................................................................................................................. 84

Déclaration WEEE .................................................................................................................................................. 84

ENERGY STAR® .................................................................................................................................................... 84

Déclaration EPEAT.................................................................................................................................................. 84

Service(French) .................................................................................................................................................................. 86

Déclaration de garantie pour l’Europe ..................................................................................................................... 86

Déclaration de garantie pour le Moyen-Orient et l’Afrique (MEA) ........................................................................... 88

AOC International (Europe) B.V. ............................................................................................................................. 90

Déclaration de garantie pour l’Amérique du Nord & du Sud (sauf Brésil) ............................................................... 91

PROGRAMME EASE .............................................................................................................................................. 93

Bestimmungen(German) .................................................................................................................................................... 94

WEEE-Deklaration .................................................................................................................................................. 94

EPEAT-Erklärung .................................................................................................................................................... 94

iv

Service(German) ................................................................................................................................................................ 95

Garantiebedingungen für Europa ............................................................................................................................ 95

Garantieerklärung für den Mittleren Osten und Afrika ............................................................................................. 97

AOC International (Europe) B.V. ............................................................................................................................. 99

Garantiebedingungen für Nord- und Südamerika (ausgenommen Brasilien) ....................................................... 100

EASE-Programm ................................................................................................................................................... 102

 .......................................................................................................................................................... 103

 ..................................................................................................................................................... 103

 ................................................................................................................................................................... 104

 ...................................................................................................................... 104

 ........................................................................... 106

AOC International (Europe) B.V. ........................................................................................................................... 108

 .................................................................. 109

 ..............................................................................................................................................111

Szabályozás(Hungarian) ...................................................................................................................................................112

WEEE nyilatkozat ...................................................................................................................................................112

Szerviz(Hungarian) ............................................................................................................................................................113

Európai garancianyilatkozat ...................................................................................................................................113

Garanciafeltételek Közép-Kelet és Afrika (MEA) ....................................................................................................115

AOC International (Europe) B.V. ............................................................................................................................117

Garancianyilatkozat Észak- és Dél-Amerika területére vonatkozóan (Brazília kivételével) ...................................118

EASE program ...................................................................................................................................................... 120

Peraturan(Indonesia) ........................................................................................................................................................ 121

Pernyataan WEEE ................................................................................................................................................ 121

Layanan(Indonesia) .......................................................................................................................................................... 122

Pernyataan Jaminan untuk Eropa ......................................................................................................................... 122

Pernyataan Jaminan untuk MEA (Timur Tengah dan Afrika) ................................................................................. 124

AOC International (Europe) B.V. ........................................................................................................................... 126

Pernyataan Jaminan untuk Amerika Utara & Selatan (kecuali Brasil) .................................................................. 127

PROGRAM EASE ................................................................................................................................................. 129

Regolamenti(Italian) ......................................................................................................................................................... 130

Dichiarazione WEEE ............................................................................................................................................. 130

Dichiarazione EPEAT ............................................................................................................................................ 130

Servizio(Italian) ................................................................................................................................................................. 131

Dichiarazione di garanzia per l’Europa ................................................................................................................. 131

Dichiarazione di garanzia per il Medio Oriente e Africa (MEA) ............................................................................. 133

AOC International (Europe) B.V. ........................................................................................................................... 135

Dichiarazione di garanzia per l’America del Nord e del Sud (Brasile escluso) ..................................................... 136

PROGRAMMA EASE ............................................................................................................................................ 138

規制 (Japanese) ............................................................................................................................................................... 139

WEEE 声明書 .................................................................................................................................................................................................................139

日本向け材料含有率基準準拠宣言 .......................................................................................................................................................................139

VCCI ..................................................................................................................................................................... 139

ENERGY STAR® .................................................................................................................................................. 140

규정 (Korean) ................................................................................................................................................................... 141

WEEE 선언 .................................................................................................................................141

Przepisy(Polish)................................................................................................................................................................ 142

Deklaracja WEEE .................................................................................................................................................. 142

v

Serwis(Polish)................................................................................................................................................................... 143

 ............................................................................................ 143

 ............................................... 145

AOC International (Europe) B.V. ........................................................................................................................... 147

 ........................................................ 148

PROGRAM EASE ................................................................................................................................................. 150

Regulamentação(Portuguese).......................................................................................................................................... 151

Declaração REEE ................................................................................................................................................. 151

Declaração EPEAT ........................................................................................................................................................... 151

Assistência(Portuguese)................................................................................................................................................... 152

Declaração de garantia para a Europa ................................................................................................................. 152

Declaração de garantia para o Médio Oriente e África (MEA) .............................................................................. 154

AOC International (Europa) B.V. ........................................................................................................................... 156

Declaração de garantia para a América do Norte e do Sul (excluindo o Brasil) ................................................... 157

PROGRAMA EASE ............................................................................................................................................... 159

Regulagem(Portuguese brazil) ......................................................................................................................................... 160

Declaração WEEE ................................................................................................................................................ 160

Declaração EPEAT................................................................................................................................................ 160

Serviço(Portuguese brazil) ............................................................................................................................................... 161

Declaração de Garantia para a Europa ................................................................................................................ 161

Declaração de Garantia para o Oriente Médio e África (MEA) ............................................................................. 163

AOC International (Europe) B.V. ........................................................................................................................... 165

Declaração de Garantia para América do Norte e do Sul (exceto Brasil) ............................................................. 166

PROGRAMA EASE ............................................................................................................................................... 168

DECLARAÇÃO DE GARANTIA PARA O BRASIL ................................................................................................ 169

Reglementare(Romanian) ................................................................................................................................................ 170

 .................................................................................................................................................. 170

Service(Romanian) ........................................................................................................................................................... 171

 ................................................................................................................... 171

 ............................................................................ 173

AOC International (Europe) B.V. ........................................................................................................................... 175

 ................................................. 176

PROGRAMUL EASE............................................................................................................................................. 178

 ....................................................................................................................................................... 179



 ........................................................................................................................................ 179

 ................................................................................................................................................. 180

 .......................................................................................................... 180

 ............................................................ 182

AOC International (Europe) B.V. ........................................................................................................................... 185

 ........................................ 186

 ............................................................................................................................................. 188

Nariadenia(Slovak) ........................................................................................................................................................... 189

Vyhlásenie o WEEE .............................................................................................................................................. 189

Servis(Slovak) .................................................................................................................................................................. 190

Vyhlásenie o záruke pre Európu ........................................................................................................................... 190

 ........ 192

AOC International (Europe) B.V. ........................................................................................................................... 194

 ................................................................... 195

vi

PROGRAM EASE ................................................................................................................................................. 197

Predpisi(Slovenian) .......................................................................................................................................................... 198

WEEE deklaracija ................................................................................................................................................. 198

Storitve(Slovenian) ........................................................................................................................................................... 199

Garancijska izjava za Evropo ................................................................................................................................ 199

 .............................................................................................. 201

AOC International (Europe) B.V. ........................................................................................................................... 203

 ....................................................................... 204

PROGRAM EASE ................................................................................................................................................. 206

Regulaciones(Spanish) .................................................................................................................................................... 207

Declaración de Desecho de Equipos Eléctricos y Electrónicos (WEEE) .............................................................. 207

Declaración de la EPEAT ...................................................................................................................................... 207

Servicio(Spanish) ............................................................................................................................................................. 208

Declaración de garantía para Europa ................................................................................................................... 208

Declaración de garantía para Oriente Medio y África (MEA, Middle East and Africa) .......................................... 210

AOC International (Europe) B.V. ........................................................................................................................... 212

Declaración de garantía para América del Norte y América del Sur (sin incluir Brasil) ......................................... 213

PROGRAMA EASE ............................................................................................................................................... 215

Bestämmelser(Swedish)................................................................................................................................................... 216

WEEE-deklaration ................................................................................................................................................. 216

Service(Swedish).............................................................................................................................................................. 217

Garantibevis för Europa ........................................................................................................................................ 217

Garantivillkor för Mellanöstern och Afrika (MEA) .................................................................................................. 219

AOC International (Europe) B.V. ........................................................................................................................... 221

Garantivillkor för Nord- och Sydamerika (exklusive Brasilien) .............................................................................. 222

EASE PROGRAME ............................................................................................................................................... 224

Düzenlemeler(Turkish) ..................................................................................................................................................... 225

 ....................................................................................................................................................... 225

Turkish RoHS ........................................................................................................................................................ 225

Servis(Turkish) ................................................................................................................................................................. 226

 ................................................................................................................................... 226

 .................................................................................................... 228

AOC International (Europe) B.V. ........................................................................................................................... 230

 ............................................. 231

KOLAY PROGRAM ............................................................................................................................................... 233

1

Regulation(English)

FCC Notice

FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)



Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and

used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try



Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

NOTICE:



authority to operate the equipment.

Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.



equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to correct

such interference.



may not cause harmful interference, and (2) this device must accept any interference received, including interference that

may cause undesired operation.

2

WEEE Declaration

Disposal of Waste Equipment by Users in Private Household in the European Union.

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated

collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of

your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a

manner that protects human health and the environment. For more information about where you can drop off your waste



you purchased the product.

This product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU, Korea,

Japan, US States (e.g. California), Ukraine, Serbia, Turkey, Vietnam and India.



including but not limited to, Brazil, Argentina, Canada.

E-Waste Declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated

collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of

your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a

manner that protects human health and the environment. For more information about E –waste, please visit www.

aocindia.com/ewaste.php and to know where you can drop off your waste equipment for recycling in India please contact

on below given contact details.



Centralized E-waste collection center







[email protected]

This product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU, Korea,

Japan, US States (e.g. California),Ukraine, Serbia, Turkey, Vietnam and India.



including but not limited to, Brazil, Argentina, Canada.

Restriction on Hazardous Substances statement (India)

This product complies with the “E-Waste (Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1). Whereas New

Electrical and Electronic Equipment and their components or consumables or parts or spares do not contain Lead,

3

Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and polybrominated diphenyl ethers beyond a

maximum concentration value of 0.1% by weight in homogenous materials for lead, mercury, hexavalent chromium,

polybrominated biphenyls and polybrominated diphenyl ethers and of 0.01% by weight in homogenous materials for

cadmium except of exemptions set in Schedule 2 of the Rule.

ENERGY STAR®

ENERGY STAR is a program run by the U.S. Environmental Protection Agency (EPA) and U.S. Department of Energy





will be achieved.

Changing the factory default picture settings or enabling other features will increase power consumption that could

exceed the limits necessary to qualify for ENERGY STAR rating.

For more information on the ENERGY STAR program, refer to energystar.gov.

(FOR ENERGY STAR CERTIFIED MODELS)

EPEAT Declaration

(www.epeat.net)

The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and

monitors based on environmental criteria developed through an extensive stakeholder consensus process supported

by US EPA.EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop

computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent

set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market

recognition for efforts to reduce the environmental impact of its products.

Taking back/Recycling Information for Customers

AOC establishes technically and economically viable objectives to optimize the environmental performance of the

organization's product, service and activities. From the planning, design and production stages, AOC emphasizes

the important of making products that can easily be recycled. AOC primarily entails participation in national take-back

initiatives and recycling programs whenever possible, preferably in cooperation with competitors. which recycle all

materials (products and related packaging material) in accordance with all Environmental Laws and taking back program

with the contractor company. Your display is manufactured with high quality materials and components which can be

recycled and reused.



Only for North and South American, excluding Brazil:











(FOR EPEAT CERTIFIED MODELS)

4

Extending the lifetime of IT products is the most effective way to reduce their environmental impact. The product has no

parts for upgradability, but has the replaceable and/or repairable components or assemblies as below for 5 years after

the point of sale. (English)

Components or Assemblies Replaceable Repairable How to Replace or Repair

Connectivity cables Yes No By hand without tool, but please contact

your dealer or your local service center

(refer to www.aoc.com) for confirming the

cables specification when necessary.

Power cables Yes No

External power supply Yes Yes

For replacing, please follow above action.

For repairing, please just contact your

local service center (refer to www.aoc.

com) for help when necessary to avoid

any risk.

Display panel or display assembly No Yes Please just contact your local service

center (refer to www.aoc.com) for help

when necessary to avoid any risk.

Internal power supply No Yes

Spare parts Service

Spare parts are available for use of the EPEAT registered products (refer to www.epeat.net) for minimum 5 years after

the point of sale or 2 years after the end of production, whichever is longer.

Spare parts are available for use of non-EPEAT registered models for minimum 3 years or 1 year after the end of product,

whichever is longer.

For spare parts service please contact your local service center (refer to www.aoc.com) for help when necessary.

5



peças para atualização, mas possui os componentes ou montagens substituíveis e/ou reparáveis, conforme abaixo, por

5 anos após o ponto de venda. (Brazilian Portuguese)

Componentes ou Conjuntos Substituível Reparável Como substituir ou reparar

Cabos de conectividade Sim Não Entregue manualmente sem ferramenta,

mas entre em contato com o revendedor

ou o centro de serviço local (consulte

www.aoc.com) para confirmar a

especificação dos cabos quando

necessário.

Cabos de Energia Sim Não

Alimentação elétrica externa Sim Sim

Para a substituição, siga as medidas

acima.Para reparar, entre em contato

com o centro de serviço local (consulte

www.aoc.com) para obter ajuda quando

necessário para evitar qualquer risco.

Painel de exibição ou conjunto de

exibição Não Sim Entre em contato com o centro de serviço

local (consulte www.aoc.com) para obter

ajuda quando necessário, a fim de evitar

qualquer risco.

Alimentação elétrica interna Não Sim

Serviço de peças de reposição

As peças de reposição estão disponíveis para uso dos produtos registrados na EPEAT (consulte www.epeat.net) por no

mínimo 5 anos após o ponto de venda ou 2 anos após o final da produção, o que for maior.

As peças de reposição estão disponíveis para uso de modelos não registrados na EPEAT por no mínimo 3 anos ou 1

ano após o final do produto, o que for maior.

Para serviço de peças de reposição, entre em contato com o centro de serviço local (consulte www.aoc.com) para

obter ajuda quando necessário.

6

Het verlengen van de levensduur van IT-producten is de meest effectieve manier om hun impact op het milieu te

verlagen. Het product heeft geen onderdelen voor upgraden, maar heeft de vervangbare en/of te repareren componenten

of montages als onder voor 5 jaar na de verkoop. (Dutch)

Componenten of montages Vervangbaar Te

repareren Hoe vervangen of repareren

Verbindingskabels Ja Nee Met de hand zonder gereedschap, maar

graag contact opnemen met uw dealer of

uw lokale servicecentrum (zie www.aoc.

com) om waar nodig de specificatie van de

kabels te bevestigen.

Voedingskabels Ja Nee

Externe voeding Ja Ja

Voor vervangen volgt u de bovenstaande

actie. Voor repareren neemt u gewoon

contact op met uw lokale servicecentrum

(zie www.aoc.com) voor hulp waar nodig

om risico’s te vermijden.

Weergavepaneel of

weergavemontage Nee Ja Neem gewoon contact op met uw lokale

servicecentrum (zie www.aoc.com) voor

hulp waar nodig om risico’s te vermijden.

Interne voeding Nee Ja

Service van reserveonderdelen

Reserveonderdelen zijn beschikbaar voor gebruik van de EPEAT-geregistreerde producten (zie www.epeat.net)

gedurende minimaal 5 jaar vanaf het punt van verkoop of 2 jaar na beëindiging van de productie, naargelang van wat

het langst duurt.

Reserveonderdelen zijn beschikbaar voor gebruik van niet-EPEAT-geregistreerde modellen gedurende minimaal 3 jaar

of 1 jaar na beëindiging van de productie, naargelang van wat het langst duurt.

Neem voor service van reserveonderdelen indien nodig contact op met uw lokale servicecentrum (zie www.aoc.com)

voor hulp.

7

Die Lebensdauer von IT-Geräten zu verlängern, ist ein effektiver Weg für mehr Nachhaltigkeit. Dieses Produkt besitzt

zwar keine upgrade-fähigen Teile, aber die nachstehend genannten Komponenten oder Baugruppen können bis zu fünf

Jahre nach dem Erwerb ausgetauscht und/oder repariert werden. (German)

Komponenten / Baugruppen Austauschbar Reparierbar Vorgehensweise

Verbindungskabel Ja Nein Von Hand, ohne Werkzeug. Bitte

wenden Sie sich bei Bedarf an Ihren

Händler oder das für Ihr Land zuständige

Servicecenter (siehe www.aoc.com) , um

die Kabelspezifikation zu überprüfen.

Stromkabel Ja Nein

Externe Stromversorgung Ja Ja





Risiko und setzen Sie sich mit dem für

Ihr Land zuständigen Servicecenter in

Verbindung (siehe www.aoc.com ), wenn

Sie Hilfe benötigen.

Display-Panel oder Display-

Aufbau Nein Ja Bitte vermeiden Sie jedes Risiko

und setzen Sie sich mit dem für Ihr

Land zuständigen Servicecenter in

Verbindung (siehe www.aoc.com), wenn

Sie Hilfe benötigen.

Interne Stromversorgung Nein Ja

Ersatzteil-Service

Ersatzteile sind für den Einsatz von EPEAT-registrierten Produkten (siehe www.epeat.net) mindestens 5 Jahre nach

Kaufdatum oder 2 Jahre nach Einstellung der Produktion – je nachdem, welcher Zeitraum länger ist – erhältlich.

Ersatzteile sind für den Einsatz von Nicht-EPEAT-registrierten Modellen mindestens 3 Jahre nach Kaufdatum oder 1

Jahr nach Einstellung der Produktion – je nachdem, welcher Zeitraum länger ist – erhältlich.

Bitte wenden Sie sich bei Bedarf für Service zum Thema Ersatzteile an Ihr örtliches Servicecenter (siehe www.aoc.

com).

8



dispone di parti per l’aggiornamento, ma presenta componenti o gruppi sostituibili e/o riparabili come indicato di seguito

per 5 anni dopo la vendita. (Italian)

Componenti o gruppi Sostituibili Riparabili Come sostituire o riparare

Cavi di collegamento Sì No A mano senza attrezzi, ma si prega di

contattare il rivenditore o il centro di

assistenza locale (consultare il sito www.

aoc.com) per verificare le specifiche dei

cavi, ove necessario.

Cavi di alimentazione Sì No

Alimentatore esterno Sì Sì

Per la sostituzione, osservare le azioni

precedenti. Per la riparazione, si prega

di contattare il centro di assistenza locale

(consultare il sito www.aoc.com) per

l’assistenza, se necessario, al fine di

evitare qualsiasi rischio.

Pannello display o gruppo display No Sì Si prega di contattare il centro di

assistenza locale (consultare il sito www.

aoc.com) per l’assistenza, se necessario,

al fine di evitare qualsiasi rischio.Alimentatore interno No Sì

Servizio ricambi

I pezzi di ricambio sono disponibili per l’uso dei prodotti registrati EPEAT (consultare il sito www.epeat.net) per almeno 5

anni dalla data di acquisto o 2 anni dopo la fine della produzione, a seconda di quale sia il periodo più lungo.

I pezzi di ricambio sono disponibili per l’uso dei modelli registrati non EPEAT per almeno 3 anni dalla data di acquisto o

1 anni dopo la fine della produzione, a seconda di quale sia il periodo più lungo.

Per il servizio sui pezzi di ricambio, contattare il centro di assistenza locale (consultare il sito www.aoc.com) per

l’assistenza, se necessario.

9

Ampliar la vida útil de los productos de TI es la forma más efectiva de reducir su impacto ambiental. El producto no

tiene piezas para actualizar, pero tiene componentes o ensamblajes reemplazables y/o reparables que se detallan a

continuación durante 5 años después de la venta. (Spanish)

Componentes o

ensamblados Reemplazable Reparable Cómo reemplazar o reparar

Cables de conectividad Sí No A mano sin herramientas, pero póngase en

contacto con su distribuidor o su centro de

servicio local (consulte el sitio web www.

aoc.com) para confirmar la especificación

de los cables cuando sea necesario.

Cables de alimentación Sí No

Fuente de alimentación externa Sí Sí

Para el reemplazo, siga la acción anterior.

Para la reparación, simplemente póngase

en contacto con su centro de servicio local

(consulte el sitio web www.aoc.com) para

obtener ayuda cuando sea necesario para

evitar cualquier riesgo.

Panel de visualización o

ensamblaje de pantalla No Sí Simplemente póngase en contacto con

su centro de servicio local (consulte el

sitio web www.aoc.com) para obtener

ayuda cuando sea necesario y evitar así

cualquier riesgo.

Fuente de alimentación interna No Sí

Servicio de piezas de repuesto

Hay piezas de recambio disponibles para utilizar en los productos EPEAT registrados (consulte www.epeat.net) por un

mínimo de 5 años después del punto de venta o 2 años después del fin de producción, lo que sea más largo.

Hay piezas de recambio disponibles para utilizar en modelos No-EPEAT registrados por un mínimo de 3 años o 1 año

después del fin de la vida útil del producto, lo que sea más largo.

Para servicio de piezas de recambio, por favor, contacte con su centro de servicio local (consulte www.aoc.com) para

asistencia cuando sea necesario.

10

TCO DOCUMENT

A third-party certification according to ISO 14024

Say hello

to a more sustainable product

IT products are associated with a wide range of sustainability risks

throughout their life cycle. Human rights violations are common in the

factories. Harmful substances are used both in products and their

manufacture. Products can often have a short lifespan because of poor

ergonomics, low quality and when they are not able to be repaired or

upgraded.

This product is a better choice. It meets all the criteria in TCO Certified,

the world’s most comprehensive sustainability certification for IT

products. Thank you for making a responsible product choice, that help

drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance

environmental and social responsibility. Conformity is verified by

independent and approved verifiers that specialize in IT products, social

responsibility or other sustainability issues. Verification is done both

before and after the certificate is issued, covering the entire validity

period. The process also includes ensuring that corrective actions are

implemented in all cases of factory non-conformities. And last but not

least, to make sure that the certification and independent verification is

accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and

updates at tcocertified.com. On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified

products.

Toward sustainable IT products

(FOR TCO CERTIFIED MODELS)

11

Service(English)

Warranty Statement for Europe

LIMITED THREE-YEAR WARRANTY*

For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects

in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this

period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or

replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the

warranty will start 3 months after the date of manufacturing indicated on the product.

If the product appears to be defective, please contact your local dealer or refer to the service and support section on

www.aoc-europe.com for the warranty instructions in your country. The freight cost for the warranty is pre-paid by AOC

for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the



 Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects

your monitor well enough during transport).

 Put the RMA number on the address label

 Put the RMA number on the shipping carton



warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the transportation of

product across international borders. This includes the international border within the European Union. If the LCD Monitor

is not available for collection when the currier attends, you will be charged a collection fee.

* This limited warranty does not cover any losses or damages that occur as a result of:

 Damages during transport due to improper packaging

 Improper installation or maintenance other then in accordance with AOC’s user manual

 Misuse

 Neglect

 Any cause other than ordinary commercial or industrial application

 Adjustment by non-authorized source

 

Service Center

 Improper environments like humidity, water damage and dusts

 Damaged by violence, earthquake and terrorist attacks

 Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities





All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.

If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost



provide you with an estimate of service costs before receiving your authorization to perform service.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF

12

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD

OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO

WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE)

B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE.

AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT

LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR

DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE

FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL,

OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY

VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED

IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.



europe.com

13

Warranty Statement for Middle East and Africa (MEA)

And

The Commonwealth of Independent States (CIS)

LIMITED ONE to THREE YEARS WARRANTY*

For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent States

(CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for

a period of One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC

International (Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service

Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new

or rebuilt product at no charge except as *stated below. As a Standard Policy, the warranty will be calculated from the



Nine (39) months from MFD (manufacture date) depending on sale country. Warranty will be considered for exceptional

cases that are out of warranty as per the product ID serial number and for such exceptional cases; Original Invoice/Proof

Of Purchase Receipt is mandatory.

If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and support



 

 

 

 

 

Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized Service



 Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects

your monitor well enough during transport).

 Put the RMA number on the address label

 Put the RMA number on the shipping carton

* This limited warranty does not cover any losses or damages that occur as a result of:

 Damages during transport due to improper packaging

 Improper installation or maintenance other then in accordance with AOC’s user manual

 Misuse

 Neglect

 Any cause other than ordinary commercial or industrial application

 Adjustment by non-authorized source

 

Service Center

 Improper environments like humidity, water damage and dusts

 Damaged by violence, earthquakes and terrorist attacks

 Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities

14





All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.

If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost



dealer will provide you with an estimate of service costs before receiving your authorization to perform service.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF

ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE.

NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL

(EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED

HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY,

STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE

DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V.

BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT,

INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS,

WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS

PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.



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